Terms and Conditions

1. PURPOSE

The Naari is designed as a private, members-only sanctuary for women’s health, wellness, and community.
These rules ensure privacy, safety, and a premium experience for every member and visitor.

2. ACCESS & ENTRY

Entry to most areas of the centre is restricted to active members and authorised guests.
Members may be required to verify identity at reception.
Management reserves the right to deny entry to protect member privacy or safety.

3. MEMBER PRIVACY

Respecting privacy is the most important rule of The Naari.
Photography, videography, or recording inside the centre is strictly prohibited unless authorised.
Members must never photograph or record other members or staff.

4. CONDUCT & ETIQUETTE

Members are expected to:

Maintain respectful and courteous behaviour
Avoid loud or disruptive conduct
Respect personal space and confidentiality
Follow instructions of staff and clinicians

Harassment, discrimination, or abusive behaviour will lead to immediate suspension or termination of membership.

5. APPOINTMENTS & PUNCTUALITY

Members should arrive at least 10 minutes before their scheduled appointment.
Late arrivals may result in shortened sessions or rescheduling.
No-shows may lead to loss of session credits depending on service policy.

6. WELLNESS & SPA AREAS

Members must follow hygiene guidelines before using spa or wellness facilities.
Appropriate attire must be worn in designated areas.
Staff instructions must be followed for safety and comfort.

7. HEALTH DISCLOSURE

Members must inform clinicians about:

Pregnancy
Medical conditions
Allergies
Ongoing treatments

This ensures safe service delivery.

8. DIGITAL DEVICES

Mobile phones should be kept on silent mode in clinical and relaxation areas.
Calls should be taken only in designated zones.

9. SAFETY & SECURITY

CCTV monitoring may exist at entry points and reception for security.
No surveillance is present inside treatment rooms or private spaces.

10. GUEST POLICY

Members may bring guests only where guest privileges are allowed within their membership tier.
Guests must follow all centre rules.
Members are responsible for the conduct of their guests.

11. PROPERTY & BELONGINGS

Members are advised to keep personal belongings secure.
The Naari is not responsible for loss or damage of personal property.

12. POLICY VIOLATIONS

Violation of centre rules may result in:

Warning
Temporary suspension
Permanent membership termination

13. MANAGEMENT RIGHTS

Management may modify rules, operational policies, or service guidelines as needed to maintain quality, safety, and privacy.

14. CONTACT

The Naari
Surat, Gujarat, India

For queries regarding rules or policies, members may contact the reception desk or the official communication channels.